Aegis Network Remote Proactive Monitoring (RPM) is the next step in the evolution of network support and maintenance. RPM is a software program that scans your network infrastructure, collecting data on hardware and software errors, detailed equipment information, and critical events. RPM not only reports and monitors, it also allows for remote management of your environment through automated tasks, remote desktop support, and Windows Update management to proactively maintain your environment, saving you time and money. With over 24 years of experience with business technology and innovation, Aegis is equipped and ready to streamline your technology and take it to the next step in reliability and efficiency.
RPM allows Aegis to monitor and manage your network and technology in real time from our secure servers at the Aegis Headquarters. The central dashboard displays an overview of all of our customers with an alert viewer; allowing Aegis staff to quickly see issues as they arise. When utilizing RPM in your environment and in conjunction with an Aegis IT Service Plan, our staff will have the capability to respond and solve your technology issues proactively.
Not only does RPM provide for greater crisis management, it also allows us to plan and optimize your environment through reporting and statistics. RPM collects detailed data on server and network utilization. This data can be used to pinpoint bottle necks in your network and provide data for making more informed decisions on network upgrades and expansions.